Privacy Policy
Last updated June 2026
Thank you for choosing to be part of our community at Xrathus Inc. ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at community@xrathus.com.
When you visit our website www.xrathus.com or use any of our services — including our community platform at cluster.xrathus.com (collectively, the "Services") — we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
Table of Contents
- What Information Do We Collect?
- How Do We Use Your Information?
- Will Your Information Be Shared With Anyone?
- Do We Use Cookies and Other Tracking Technologies?
- How Do We Handle Your Social Logins?
- Is Your Information Transferred Internationally?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Website or platform, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or community platform (such as by posting messages, entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information we collect may include: names, email addresses, usernames, passwords, organization names, job titles, and other similar information.
Social Media Login Data. We may provide you with the option to register or log in using your existing social media account details (such as LinkedIn, Google, GitHub, or Microsoft). If you choose to register in this way, we will collect the information described in section 5 below.
Information automatically collected
In Short: Some information is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
- Log and Usage Data. Log data may include your IP address, device information, browser type and settings, and information about your activity (date/time stamps, pages viewed, searches, features used, system activity, error reports, and hardware settings).
2. How Do We Use Your Information?
In Short: We process your information for purposes based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, and/or your consent.
- To facilitate account creation and logon process
- To post testimonials (with your consent)
- To request feedback and improve our Services
- To enable user-to-user communications
- To manage user accounts
- To send administrative and service-related information
- To protect our Services and prevent fraud
- To enforce our terms, conditions and policies
- To respond to legal requests and prevent harm
- To fulfill and manage your orders and payments
- To deliver and facilitate services to the user
- To respond to user inquiries and offer support
- To send marketing and promotional communications (with your consent)
3. Will Your Information Be Shared With Anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.
Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Other Users. When you share personal information or otherwise interact with public areas of the Website or community platform, such personal information may be viewed by other users.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. How Do We Handle Your Social Logins?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Website and platform offer you the ability to register and login using your third-party account details (such as LinkedIn, Google, GitHub, or Microsoft). Where you choose to do this, we will receive certain profile information from your social media provider — typically your name, email address, and profile picture.
We will use this information only for the purposes described in this privacy notice. We are not responsible for other uses of your personal information by your third-party social media provider.
6. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in the United States and other countries.
We have implemented the European Commission's Standard Contractual Clauses for transfers of personal information, and similar appropriate safeguards with our third-party service providers and partners.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
9. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws, including the right to request access, rectification, erasure, restriction, and portability of your personal information.
To make such a request, please contact us at community@xrathus.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you may log in to your account settings or contact us using the information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
11. Do California Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83 (the "Shine The Light" law) permits our users who are California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes. To make such a request, please contact us at community@xrathus.com.
What categories of personal information do we collect?
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, username, IP address, account name | YES |
| B. Personal information (CA Customer Records) | Name, contact information, education, employment information | YES |
| C. Protected classification characteristics | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, financial details | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, search history, online behavior | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, visual information | Images and audio, video or call recordings | NO |
| I. Professional or employment-related information | Business contact details, job title, work history | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences from other personal information | Inferences to create a profile about an individual's preferences | NO |
Xrathus Inc. has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Xrathus Inc. will not sell personal information belonging to website visitors, users and other consumers.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us at:
Xrathus Inc.
820 Gessner Road, Suite 300
Houston, TX 77024, United States
Email: community@xrathus.com
Website: www.xrathus.com
How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at community@xrathus.com. We will respond to your request within 30 days.